The OEM said it has identified 1,630 warranty reports and 233 Vehicle Owners Questionnaire (VOQ) comments connected to the issue between April 29, 2015, and March 31, 2022. If the engine is turned off with the transmission not in park, it will not restart, Ford added. Owners can also contact the NHTSA’s Vehicle Safety Hotline at 88 (TTY 80), or visit Ford said the instrument panel display will show the true gear selection, which might not match the gear shift lever position. Owners can call Ford customer service at 86. Ford dealers will carry out the work free of charge. The remedy, the OEM said, is a new underhood shift bushing, and the addition of a protective cap over the bushing. This can cause the vehicle to move in an unintended direction, and allow the vehicle to roll away when the driver puts the shift lever into the park position unless the parking brake has been applied, Ford said.įord said it is aware of four reported injuries and six reported incidents of property damage related to the failure. The bushing can deteriorate or become disconnected, preventing the vehicle from being shifted into the intended gear. The recall affects the 2013-18 Ford C-Max, the 2015-18 Ford Edge, the 2014-19 Ford Escape, the 2013-16 Ford Fusion, and the 2013-21 Ford Transit Connect, according to documents filed with the National Highway Traffic Safety Administration (NHTSA).Īccording to Ford, the problem lies with the bushing that attaches the shifter cable to the transmission. Ford has issued a safety recall for 2.9 million vehicles over a transmission linkage issue that could allow the vehicles to roll away when parked.
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